Streamlined Process and Case Management
Designed for agility, Elise ECM simplifies even the most complex processes so you can automate repetitive tasks and accelerate operations.
Robotic Process Automation (RPA) Tools Help Reduce Repetitive Tasks
Elise integrates RPA machine learning features to automate the most repetitive and time-consuming processes. Let software robots free up employees to focus on actions that add real value to your business.
Features
- Automate tasks with SmartAgent technology
- Automate document generation
- Automate document dispatch
Benefits
- You automate repetitive tasks and interactions
- You can automatically assign tasks to different collaborators, reducing delays and processing or response times
- You ensure efficient, reliable processes with reduced errors
Business Process Management (BPM)
Elise’s rules-based workflows facilitate your customer-facing or internal business processes whether they are human operations or interfaced with other systems.
Features
- Automatically calculate process actors based on data / content
- Receive instant notifications and alerts to keep work on track
- Integrate and interact with your company’s ERP system or business applications (synchronous or asynchronous integration)
Benefits
- You ensure your processes are validated, respected and performed properly
- You can define automatic deadlines and reminders, with the possibility of escalation to help improve customer service
- You manage processes across the organization without silos caused by multiple applications
Collaborative Case Management
Elise automation tools provide your employees with reliable and up-to-date information for decision-making, coordination and collaboration between internal and external parties.
Features
- Create dynamic processes that can be adapted in real time
- Establish processes based on individual users, departments and/or services
- Delegate tasks permanently or temporarily
- Consolidate and prioritize all tracking
Benefits
- You have the freedom to design your system to your needs
- You make collaboration easy with anytime, anywhere mobile access
- You can easily manage and adapt to employee absences
- You gain a 360° view of your business at all times
