Document and Process Management
Integrate your business applications with illico to automate processes, facilitate collaboration, centralize documents and save time.
Manage all city documents, processes and governance in one solution
illico provides cities and municipalities with an integrated, easy-to-use ECM solution to manage all business content, processes and governance–including (finance, HR, grants, contracts.)
- Provide your city with a single solution to manage all content.
- Implement effective internal controls and governance.
- Electronically organize and store historical information.
Create dynamic links and folders
Automatically link your documents and create dynamic folders, customizable to your business needs. illico improves your ability to make fast, informed decisions.
- Present information in its full context to enable better decision making.
- Classify all documents automatically and dynamically.
- Give each user and department role-based views and files to work faster and smarter.
Automate city processes
Take advantage of automatic, dynamic workflows for recurring tasks so you get more time to focus on improving your city.
- Automate repetitive tasks and decision-making that do not require human intervention.
- Easily adapt processes to manage exceptions.
- Handle unforeseen circumstances quickly and deledgate with full traceability.
Visually monitor processes and activities
Organize your illico workspace and dashboards according to your specific role and responsibilities to quickly visualize your tasks, monitor progress and measure performance.
- Deploy simple tools that allow each person, depending on their role, to supervise one or more processes.
- Give users a clear, organized view of the actions to be performed.
- Empower decision makers to monitor key performance indicators at a glance.
Internal application integration
It’s easy to interface illico to your business applications, breaking down information silos and providing staff with a centralized view of your files, contacts and processes.
- Connect to your third-party internal applications such as HRIS or accounting.
- Go “paperless” and show your commitment to be a green city.
- Reduce license fees for external applications through integration and automation with illico.
Mail Management Digitize all documents and correspondence across your city illico! Ensure traceability, automate and monitor processing and accelerate response time. Contact Us Multichannel mail management With illico, you can centralize all mail and email to your city in a single solution. Quickly scan and organize paper mail and capture your e-mails in one click. [...]
Document and Process Management
Document and Process Management Integrate your business applications with illico to automate processes, facilitate collaboration, centralize documents and save time. Ask for illico Manage all city documents, processes and governance in one solution illico provides cities and municipalities with an integrated, easy-to-use ECM solution to manage all business content, processes and governance--including (finance, HR, grants, [...]
Citizen Relationship Management Optimize citizen services and satisfaction by delivering a connected experience across multiple channels, such as mobile applications, web portals and call center support. Contact Us Citizen mobile application With illico, you can offer your citizens a modern mobile application branded for your city. They can easily make requests and you can automatically [...]
All-inclusive Services Quickly and easily deploy an all-inclusive city services platform for all citizens, officials and employees--while controlling your budget. Contact Us A city without limits Offer illico services to all citizens and employees of the city, with easy access on the go from any desktop or mobile device. Simplify end-to-end city management. Involve citizens [...]
Unified Platform Empower employees with unified services in an intuitive and collaborative platform conveniently accessible across multiple devices. Contact Us Intuitive, customizable interface To help everyone in your city work efficiently, illico offers an intuitive interface that can be adapted and customized to streamline work, reduce training time and improve user adoption. Allow city representatives, [...]
Security, Availability and Compliance Protect and control access to your data, enjoy uninterrupted service and ensure compliance with regulations. Contact Us Built-in GDPR compliance and data protection Safeguard your business with illico's enhanced security, compliance and data protection provisions designed to shield personal data and meet compliance standards. Show your commitment to privacy for your [...]
City Collaboration illico is a shared subscription service for intermunicipal cooperatives, making it easy to facilitate collaboration and exchanges while maintaining the autonomy of each city. Contact Us Share services illico enables cities and intermunicipalities to pool expenses and maximize outcomes. A single solution saves time and money while providing a common foundation for success. [...]
Benefits for the Mayor Transform your city into a Smart City with illico. Contact Us Control your budget illico offers subscription service pricing adapted to the needs of your city and networks: Subscription pricing based on your city's population. Shared subscriptions for intermunicipalities. Modular and scalable services. Predictable budgets. Simplicity and transparency. Comply with regulations [...]
Benefits for IT Enable digital transformation for your city with illico. Contact Us Support city employees and citizens Optimize technology and services for both city employees and citizens with illico: Provide a better user and citizen experience. Deliver access to strategic information at any time, on any device. Foster agile decision making and collaboration with [...]
Benefits for City Managers Provide a collaborative and customized environment for your city with illico Contact Us Facilitate and monitor city administration With illico, enhance the efficiency and value of your organization: Give each municipal department its own customized workspaces, notifications and processes. Tailor access rights in relation to the organization chart. Monitor work spaces [...]