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Citizen Relationship Management Through 311
Our Community Notification Service (CNS) solution has a proven track record. Not only is it reliable, but it also makes it possible to communicate in a highly targeted way to the desired citizens. Increase citizen engagement with easily-accessible, user-friendly platforms that promote collaboration, cohesion, and unity.
Direct Access
Give citizens the ability to communicate with your city anywhere, anytime, on any device, increasing community engagement, promoting inclusion and advancements. Unify your city, giving locals a voice in the changes made within your organizations.
Updates
Allow citizens to receive personalized request updates through notifications: push, text, or email. Create a community of inclusion and involvement with engaged citizens.
Workflow Routing
Easily organize and track workflows with a system that automatically sends requests to different departments based on citizens’ inputted parameters.
High Availability Infrastructures
Provide access to stakeholders anywhere and anytime with comprehensive integration assistance and bilingual technical support available 24/7.
Integrated Tracking
Immediately track and analyze requests with integrated GIS mapping. This intelligent geolocation software provides clarity and support, steering clear of duplicates and increasing accuracy.