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Security, Availability and Compliance

Security, Availability and Compliance

Protect and control access to your data, enjoy uninterrupted service and ensure compliance with regulations.

Built-in GDPR compliance and data protection

Safeguard your business with illico’s enhanced security, compliance and data protection provisions designed to shield personal data and meet compliance standards.

  • Show your commitment to privacy for your citizens and employees.
  • Built-in compliance with regulations such as GDPR.
  • Secure your data with both physical protection and access protection.

Highly available service

illico never sleeps! Gain peace of mind that citizens and employees have reliable access to your system and your data is being monitored and protected 24/7/365.

  • Provide continuous service to your citizens.
  • Give elected officials and decision-makers the ability to manage your city on the go.
  • Ensure your data is always safe and secure.

Secure data centers

Rest easy knowing your data is stored in secure data centers in your country. Access to your data is protected by law.

  • Your data resides in your country.
  • Data centers meet the highest security standards.
  • Compliance with legally binding requests for disclosure of customer data.

Access and Data Security

Automatically apply security and, access rules based on your organizational chart and the information contained in your documents.

  • Your access rights strategy is naturally derived from your organizational chart.
  • Your data is automatically and constantly secured.
  • Prove your commitment and respect for confidentiality.

Mail Management Digitize all documents and correspondence across your city illico! Ensure traceability, automate and monitor processing and accelerate response time. Contact Us Multichannel mail management With illico, you can centralize all mail and email to your city in a single solution. Quickly scan and organize paper mail and capture your e-mails in one click. [...]
Document and Process Management Integrate your business applications with illico to automate processes, facilitate collaboration, centralize documents and save time. Ask for illico Manage all city documents, processes and governance in one solution illico provides cities and municipalities with an integrated, easy-to-use ECM solution to manage all business content, processes and governance--including (finance, HR, grants, [...]
Citizen Relationship Management Optimize citizen services and satisfaction by delivering a connected experience across multiple channels, such as mobile applications, web portals and call center support. Contact Us Citizen mobile application With illico, you can offer your citizens a modern mobile application branded for your city. They can easily make requests and you can automatically [...]
All-inclusive Services Quickly and easily deploy an all-inclusive city services platform for all citizens, officials and employees--while controlling your budget. Contact Us A city without limits Offer illico services to all citizens and employees of the city, with easy access on the go from any desktop or mobile device. Simplify end-to-end city management. Involve citizens [...]
Unified Platform Empower employees with unified services in an intuitive and collaborative platform conveniently accessible across multiple devices. Contact Us Intuitive, customizable interface To help everyone in your city work efficiently, illico offers an intuitive interface that can be adapted and customized to streamline work, reduce training time and improve user adoption. Allow city representatives, [...]
Security, Availability and Compliance
Security, Availability and Compliance Protect and control access to your data, enjoy uninterrupted service and ensure compliance with regulations. Contact Us Built-in GDPR compliance and data protection Safeguard your business with illico's enhanced security, compliance and data protection provisions designed to shield personal data and meet compliance standards. Show your commitment to privacy for your [...]
City Collaboration illico is a shared subscription service for intermunicipal cooperatives, making it easy to facilitate collaboration and exchanges while maintaining the autonomy of each city. Contact Us Share services illico enables cities and intermunicipalities to pool expenses and maximize outcomes. A single solution saves time and money while providing a common foundation for success. [...]
Benefits for the Mayor Transform your city into a Smart City with illico. Contact Us Control your budget illico offers subscription service pricing adapted to the needs of your city and networks: Subscription pricing based on your city's population. Shared subscriptions for intermunicipalities. Modular and scalable services. Predictable budgets. Simplicity and transparency. Comply with regulations [...]
Benefits for IT Enable digital transformation for your city with illico. Contact Us Support city employees and citizens Optimize technology and services for both city employees and citizens with illico: Provide a better user and citizen experience. Deliver access to strategic information at any time, on any device. Foster agile decision making and collaboration with [...]
Benefits for City Managers Provide a collaborative and customized environment for your city with illico Contact Us Facilitate and monitor city administration With illico, enhance the efficiency and value of your organization: Give each municipal department its own customized workspaces, notifications and processes. Tailor access rights in relation to the organization chart. Monitor work spaces [...]
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