Did you know that the workflow automation process is an important aspect that can greatly benefit your organization? This statement holds particularly true for both local governments and the higher education sector. So, what exactly is workflow automation? It refers to the design, execution, and automation of processes that are based on workflow rules where human tasks, data or files are routed between people or systems based on pre-defined business rules.
Furthermore, by automating your workflows, particularly the processes and procedures that are primarily handled manually by employees, a great deal of improvements can be made in accuracy accountability, and audibility. Improvements can also be made in efficiency, job satisfaction, and overall productivity. Let’s take a look at how automating your workflows can benefit local government organizations. Workflow automation in local government begins with resourceful processes that greatly increase operational productivity, reduce costs and provide better overall services to citizens.
For example, local government agencies can significantly reduce the volume of calls and or walk-in visits by establishing digital based workflows that enable constituents to easily access the information they need online such as their birth certificate or deed to their real estate. In addition, workflow automation systems go a long way in making it easier for citizens to submit information, make requests, or report things such as traffic lights that are not working correctly. This type of workflow automation typically eliminates or at least significantly decreases the difficulty that is usually associated with manual processes.
The bottom line is that automating workflows in local government contributes to faster delivery of services since citizens can cooperate with local government agencies from any device, at any place, and at any time. Automating your workflows can also benefit the higher education sector. In essence, colleges and universities should utilize workflow automation to reduce overall costs. In order to operate a successful college or university in an efficient and effective manner, you need to rely on a system that has the ability perform some, if not most, of the tasks faster and more accurate than humans can.
Colleges and universities are currently under immeasurable stress to increase efficiency, reduce costs, and provide students with quality education. This is exactly where automating your workflows will be a game changer. In fact, 63% of the top colleges and universities are now utilizing workflow automation systems in order to drive their processes, analyze data, and ultimately help direct their decision making processes.
Please contact us today for more information about the many benefits of automating your workflows, and to see how our digital solutions can help your organization. NeoLedge is a well established, yet fast growing electronic document Management Company that has a global reach. The business was founded in France over 25 years ago by a team of entrepreneurs that truly believe innovation is a living and breathing process that pushes us to find better ways to help organizations perform.
That principal has served us well through the years, as we are now a recognized throughout the world as a groundbreaking leader in the cloud based software industry. We are incredibly proud of the fact that we have guided and continue to guide hundreds of organizations through their digital transformation. Our company has also supported thousands of daily users, and millions of managed documents in both the public and private sectors.