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Mail And Email Management

Gestion du courrier

Satisfying your customers, citizens, partners and stakeholders is critical to the sustainable success of your business. But all too often important mail and email communications get lost, or take too long to respond to—hurting these valuable relationships. Optimizing your mail management has become a necessity.

Are employees spending too much time looking for information? Are lagging response times to letters and emails risking your reputation? Want to build a more environmentally friendly and sustainable brand?

Elise Electronic Content Management (ECM) by NeoLedge provides a centralized, optimized platform to manage all your paper mail and email—from the office or remotely.

 

OPTIMIZE MAIL AND EMAIL MANAGEMENT WITH NEOLEDGE ENTERPRISE CONTENT MANAGEMENT (ECM)

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ELECTRONICALLY MANAGE AND STORE MAIL

Although we are in the digital age, the receipt of paper mail is still a time-consuming reality today and can be a real challenge in terms of storage. With the mail management solution Elise by NeoLedge, important documents, contracts, invoices…are all centralized, organized and linked for fast and easy action.

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ACCESS MAIL ON THE GO

With electronic mail management, you can read and act on your mail and email wherever you are! Scan and centralize all incoming mail, whether by post or email, and empower employees to be productive in the office or on the road—all from a single platform.

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OPTIMIZE YOUR PROCESSES

Easily assign and automate tasks to your mail and email in Elise ECM by NeoLedge, so you are never late in responding to customers. Get immediate access to follow-up information, notifications and reminders. You set up your dashboards with the information most important to you.

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CREATE AUTOMATED RESPONSES

Impress your customers with expedited response times. Use predefined document templates from your ECM solution to automatically send outgoing email with an electronic signature or a handwritten signature image on a single document or a batch of documents!

ADVANTAGES

FOR EMPLOYEES

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  • Save time scanning, organizing and searching for important mail and email
  • Better collaboration with simplified information sharing across teams
  • Improved customer / citizen relations

FOR THE BUSINESS

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  • Improved environmental sustainability with reduced paper consumption and waste
  • Reduced costs for mail printing, postage and storage
  • Full traceability and logging of mail and activities
  • Optimization of internal processes and procedures
  • Stronger internal mail controls, privacy and access rights management

FOR CUSTOMERS, VENDORS AND STAKEHOLDERS

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  • Faster response times
  • Improved quality of communications
  • More satisfying experiences

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