



ECM, a key driver for transforming cities into "smart cities", focused on serving citizens and embracing modernity
With Illico, switch to a fully digital, paperless mail management system for smooth and efficient processing.
Multichannel capture, dynamic classification, and multi-criteria search guarantee optimal traceability and fast document retrieval. Incoming and outgoing mail are automatically linked, simplifying validations, while custom templates and an integrated contact database speed up the creation of outgoing correspondence. Using AI, self-addressing and process automation optimize tracking and deadlines, ensuring efficient and responsive management.
Illico is a comprehensive ECM solution that digitizes and automates the handling of requests through fully digital and real-time adaptable processes.
It enables the organization, archiving, and automatic linking of documents (such as invoices, contracts, requests, etc.) into dynamic folders, optimizing management and access by department. The workflow engine assigns tasks based on document characteristics, while customizable dashboards provide accurate monitoring of processes. Additionally, Illico integrates seamlessly with your IT system through import/export gateways and a complete API.
With Illico, offer citizens easy access to municipal services and ensure the efficient processing of their requests.
Thanks to a structured service catalog (road maintenance, environment, security, etc.) and automated workflows, each request is qualified and processed promptly. The Open311 API integration enables standardized reporting management, while the NeoCity connector synchronizes requests and provides real-time updates to citizens on their progress. A “Welcome” module optimizes the management of in-person and phone inquiries, and analytical tools allow for proactive city management, ensuring transparency and responsiveness.
With Illico, increase your city’s productivity through centralized document management and easily deployable services. Available on all devices, our solution guarantees seamless access to municipal services while helping you manage your budget with controlled and adaptable pricing.
Make use of powerful tools like electronic signatures, artificial intelligence, and process automation to speed up your operations. Illico’s customizable subscription and regular updates ensure it meets the needs of your community, regardless of size, for more effective management with no added costs.
Illico is a simple, intuitive, and turnkey solution that allows cities of all sizes to modernize and optimize their operations. It makes services more accessible and easier to use for citizens, municipal staff, and departments, with the following advantages:
(services, number of documents, availability).
and internal resource management.
tailored for all profiles.
on the go.
between municipalities and departments.
and regulatory compliance.
Contact us to schedule a personalized meeting with one of our experts: we'll assess your needs, answer your questions, and offer solutions tailored to your project.
The development of our platform was essential if we were to achieve our objectives in terms of digitising our processes, both for our internal procedures and for our exchanges with our partners.
Another of Elise's strengths is its ability to facilitate teleworking. Thanks to this solution, the mail department can now effectively manage mail flows remotely. This increased flexibility responds to changing working patterns and helps to maintain operational continuity even when away from traditional premises.
In 2016, we turned to NeoLedge for their Elise solution. We chose NeoLedge because, among its competitors, it was the company that we felt listened best to us and was best suited to CAVAMAC's size and needs.
Since then, the BRC has been processing an average of 1,500 scanned paper documents per month, and all postal mail is distributed via Elise. All staff have an Elise account, and 114 of them have been delegated electronic signatures via Elise Flow.
No matter your sector, our content management and process optimization solutions are designed to address your unique challenges and needs, ensuring the highest level of efficiency.
To fuel our expansion and meet the growing market demand, we’ve chosen to utilize two key distribution networks. These channels enable us to broaden our reach and provide solutions suited to each business type.
By partnering with buying groups, we can deploy our solutions more efficiently and on a larger scale, all while keeping prices competitive.