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ECM Elise
Dive into the world of Elise and discover how our cloud-based ECM is revolutionizing information management.
Banks
Lead the way in banking innovation! Strengthen your agility and competitiveness in the face of evolving industry challenges by using ECM Elise.
Our tailoredhigh-performance solutions
Revolutionize your document capture
Multichannel capture, combined with innovative AI-powered technologies, enables the decommissioning of information silos and addresses the need for cross-functional document management (EDM).
Centralize all of your documents, regardless of format or source (paper, emails, online forms, mobile apps, etc.). These documents are then seamlessly integrated into our Elise solution, where they are processed using advanced AI-powered technologies and our powerful document intelligence system.
Mass document capture with AI-powered services for data identification and extraction.
Tools for retrieving and consolidating existing documents in Elise, eliminating silos.
Handling large document volumes with an efficient queue management system.
AI-driven intelligent data extraction and identification.
Data enrichment through integration with your banking system (via the client file).
Automatic classification of documents with a 360° view of the customer file.
Data collection through custom forms integrated into your IS, with automatic document generation.
360° view of customer files
A 360° view of the customer file enhances efficiency and responsiveness right from the initial contact and throughout the request process. By centralizing key data, banks optimize their processes, adjust services to customer needs, and strengthen security with faster fraud detection.
Thanks to our AI assistant, managers can interact with the customer file in real time, facilitating faster and more accurate decision-making. Enriched with data from your banking system, this file provides a comprehensive view of the customer, making it easier to manage complex situations. Whether it’s monitoring risks, handling collections, or dealing with disputes, AI streamlines processes by offering precise, contextualized responses.
Automate to boost productivity
Automating document and business processes using advanced technologies simplifies and optimizes repetitive, low-value tasks.
These technologies reduce human error in manual processes, improve traceability, and provide enhanced control over both processes and documents. Automation also streamlines subscriptions and interactions, providing clearer visibility into business activities. Among these advanced technologies :
Our intuitive Business Process Management (BPM) solution lets you personalize workflows and expand Elise’s usage independently.
Automate customer onboarding processes for improved traceability and follow-up.
Automate the full lifecycle of legal processes—from creation to validation and signing, to communication with external parties (lawyers, suppliers, etc.).
Automate management of BODACC flows.
Digitize your incoming and outgoing mail.
File processing
Optimizing file processing through document digitization simplifies and accelerates workflows for both clients and managers.
Automating document checks and verifying file completeness (collection, authentication, and supporting document verification) enables quicker and more accurate decision-making for processes such as account opening, loan applications, claims management, or client data updates during periodic reviews.
File completeness check
File processing starts with a thorough check of the information and documents provided by the client (assisted by AI services) to ensure completeness, minimize errors, and accelerate request handling.
Workflows and process orchestration
Automating processes with workflows ensures smooth and consistent management of banking file instructions. Orchestrating each step—from information gathering to decision-making—helps coordinate teams and ensures transparent, rapid file tracking.
Identity management and KYC process
Regulatory compliance and transaction security require rigorous identity management. The Know Your Customer (KYC) process ensures clients’ identities are legitimate and compliant.
Decision-making
AI plays a crucial role in decision-making for granting banking services. By enabling automatic file assessments (content recognition and supporting document verification), AI helps make faster and more accurate decisions.
100% digital journey
Clients are increasingly seeking simplicity and autonomy in their banking services. A fully digital journey meets these expectations by automating exchanges and streamlining the process.
This ensures optimal responsiveness, increases customer satisfaction, and builds loyalty, particularly in the face of neobank competition. This modern and seamless approach strengthens the institution’s image, while offering a frictionless experience and instant responses.
Fraud: Detect, act, protect!
With risks of counterfeiting, falsification, and identity theft, it's essential to implement tools that can quickly detect document anomalies.
Integrating trusted digital solutions like KYC, electronic signatures, and archiving with probative value ensures secure document flows while guaranteeing integrity, confidentiality, and traceability. In an increasingly complex environment (with more content, participants, and interactions), this proactive approach helps mitigate risks and prevent fraud.
Incoming flows
At the capture stage, automatic document recognition, data extraction, and internal coherence checks ensure fast and accurate verification for complete, compliant information.
Secure tracking and control
With advanced control tools, Elise guarantees document authentication and protection from unauthorized changes. Full traceability is maintained, providing complete visibility into actions taken and preserving proof at every step of a transaction.
Archiving with probative value
For large volumes of sensitive documents, ensuring their integrity and availability during audits or disputes is critical. Elise stores these documents securely, ensuring their legal compliance, integrity, and traceability throughout their lifecycle
Turn your challenges into innovation power… with profits
Our Elise solution reinvents your bank's operations, enabling you to navigate nimbly through an ever-changing landscape while ensuring optimal document management. Key benefits include :
Enhanced customer satisfaction
with improved responsiveness and efficiency.
Reduced costs
(including processing and fraud-related expenses).
Streamlined tasks for managers
through automation, allowing them to focus on high-value work.
Clear visibility and total control
over operations for more agile management.
Optimal security
for data exchanges and information protection.
Seamless collaboration and better communication
between departments, branches, and headquarters.
Échangezavec un expert
Contactez-nous pour un rendez-vous personnalisé avec nos experts : nous évaluerons vos besoins, répondrons à vos questions et vous proposerons des solutions adaptées à votre projet.
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Nos autres secteurs
Quel que soit votre secteur, nos solutions de gestion de contenu et d’optimisation des processus s’adaptent à vos enjeux et besoins spécifiques pour garantir une efficacité maximale.
Découvrez nos canaux de distribution
Pour stimuler notre développement et répondre à la demande croissante du marché, nous avons choisi d’exploiter deux canaux de distribution stratégiques. Ces canaux nous permettent d’élargir notre portée et proposer des solutions adaptées à chaque type d’entreprise.
Centrales d’achat
Grâce aux centrales d’achat, nous pouvons déployer nos solutions de manière optimale et à plus grande échelle, à des prix attractifs.
Marketplaces
Les marketplaces offrent un levier efficace pour atteindre directement les utilisateurs finaux, grâce à leur visibilité et leurs outils marketing performants.
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