



ECM, a key driver for transforming cities into "smart cities", focused on serving citizens and embracing modernity
With Illico, switch to a fully digital, paperless mail management system for smooth and efficient processing.
Multichannel capture, dynamic classification, and multi-criteria search guarantee optimal traceability and fast document retrieval. Incoming and outgoing mail are automatically linked, simplifying validations, while custom templates and an integrated contact database speed up the creation of outgoing correspondence. Using AI, self-addressing and process automation optimize tracking and deadlines, ensuring efficient and responsive management.
Illico is a comprehensive ECM solution that digitizes and automates the handling of requests through fully digital and real-time adaptable processes.
It enables the organization, archiving, and automatic linking of documents (such as invoices, contracts, requests, etc.) into dynamic folders, optimizing management and access by department. The workflow engine assigns tasks based on document characteristics, while customizable dashboards provide accurate monitoring of processes. Additionally, Illico integrates seamlessly with your IT system through import/export gateways and a complete API.
With Illico, offer citizens easy access to municipal services and ensure the efficient processing of their requests.
Thanks to a structured service catalog (road maintenance, environment, security, etc.) and automated workflows, each request is qualified and processed promptly. The Open311 API integration enables standardized reporting management, while the NeoCity connector synchronizes requests and provides real-time updates to citizens on their progress. A “Welcome” module optimizes the management of in-person and phone inquiries, and analytical tools allow for proactive city management, ensuring transparency and responsiveness.
With Illico, increase your city’s productivity through centralized document management and easily deployable services. Available on all devices, our solution guarantees seamless access to municipal services while helping you manage your budget with controlled and adaptable pricing.
Make use of powerful tools like electronic signatures, artificial intelligence, and process automation to speed up your operations. Illico’s customizable subscription and regular updates ensure it meets the needs of your community, regardless of size, for more effective management with no added costs.
Illico is a simple, intuitive, and turnkey solution that allows cities of all sizes to modernize and optimize their operations. It makes services more accessible and easier to use for citizens, municipal staff, and departments, with the following advantages:
(services, number of documents, availability).
and internal resource management.
tailored for all profiles.
on the go.
between municipalities and departments.
and regulatory compliance.
Contactez-nous pour un rendez-vous personnalisé avec nos experts : nous évaluerons vos besoins, répondrons à vos questions et vous proposerons des solutions adaptées à votre projet.
Quel que soit votre secteur, nos solutions de gestion de contenu et d’optimisation des processus s’adaptent à vos enjeux et besoins spécifiques pour garantir une efficacité maximale.
Pour stimuler notre développement et répondre à la demande croissante du marché, nous avons choisi d’exploiter deux canaux de distribution stratégiques. Ces canaux nous permettent d’élargir notre portée et proposer des solutions adaptées à chaque type d’entreprise.
Grâce aux centrales d’achat, nous pouvons déployer nos solutions de manière optimale et à plus grande échelle, à des prix attractifs.
Les marketplaces offrent un levier efficace pour atteindre directement les utilisateurs finaux, grâce à leur visibilité et leurs outils marketing performants.