Citiesand local authorities

ECM, a key driver for transforming cities into "smart cities", focused on serving citizens and embracing modernity

Our tailoredhigh-performance solutions

A digital and unified mail management solution

With Illico, switch to a fully digital, paperless mail management system for smooth and efficient processing.

Multichannel capture, dynamic classification, and multi-criteria search guarantee optimal traceability and fast document retrieval. Incoming and outgoing mail are automatically linked, simplifying validations, while custom templates and an integrated contact database speed up the creation of outgoing correspondence. Using AI, self-addressing and process automation optimize tracking and deadlines, ensuring efficient and responsive management.

Optimized processes

Illico is a comprehensive ECM solution that digitizes and automates the handling of requests through fully digital and real-time adaptable processes.

It enables the organization, archiving, and automatic linking of documents (such as invoices, contracts, requests, etc.) into dynamic folders, optimizing management and access by department. The workflow engine assigns tasks based on document characteristics, while customizable dashboards provide accurate monitoring of processes. Additionally, Illico integrates seamlessly with your IT system through import/export gateways and a complete API.

A modernized and digital citizen relationship

With Illico, offer citizens easy access to municipal services and ensure the efficient processing of their requests.

Thanks to a structured service catalog (road maintenance, environment, security, etc.) and automated workflows, each request is qualified and processed promptly. The Open311 API integration enables standardized reporting management, while the NeoCity connector synchronizes requests and provides real-time updates to citizens on their progress. A “Welcome” module optimizes the management of in-person and phone inquiries, and analytical tools allow for proactive city management, ensuring transparency and responsiveness.

Unlimited services with a controlled budget

With Illico, increase your city’s productivity through centralized document management and easily deployable services. Available on all devices, our solution guarantees seamless access to municipal services while helping you manage your budget with controlled and adaptable pricing.

Make use of powerful tools like electronic signatures, artificial intelligence, and process automation to speed up your operations. Illico’s customizable subscription and regular updates ensure it meets the needs of your community, regardless of size, for more effective management with no added costs.

Turn your municipal project challenges into successes

Illico is a simple, intuitive, and turnkey solution that allows cities of all sizes to modernize and optimize their operations. It makes services more accessible and easier to use for citizens, municipal staff, and departments, with the following advantages:

Unlimited access

(services, number of documents, availability).

Optimized costs

and internal resource management.

A unified interface

tailored for all profiles.

Access to services

on the go.

Easier communication

between municipalities and departments.

Security, availability

and regulatory compliance.

Speakto an expert

Contact us to schedule a personalized meeting with one of our experts: we'll assess your needs, answer your questions, and offer solutions tailored to your project.

Othersectors

No matter your sector, our content management and process optimization solutions are designed to address your unique challenges and needs, ensuring the highest level of efficiency.

Notre blog NeoLedge

Secteurs assurances et mutuelles

L’ECM Elise vous permet de vous focaliser sur votre cœur de métier, tout en garantissant fluidité et sécurité dans un secteur de plus en plus digitalisé.

Secteur enseignement et recherche

Adoptez Elise, élève modèle pour une révolution numérique sans fautes !

Secteur banques

Restez à la pointe de l’innovation bancaire ! Gagnez en agilité et en compétitivité face aux nouveaux défis du secteur en adoptant l’ECM Elise.

Secteur santé

Simplifiez, sécurisez et maximisez la gestion de vos contenus et processus avec Elise !

Secteur gouvernements

Dématérialisez, simplifiez et rationalisez votre gestion administrative avec notre solution, respectueuse des spécificités et souverainetés de chaque pays !

Ourdistribution channels

To fuel our expansion and meet the growing market demand, we’ve chosen to utilize two key distribution networks. These channels enable us to broaden our reach and provide solutions suited to each business type.

Central buying services

By partnering with buying groups, we can deploy our solutions more efficiently and on a larger scale, all while keeping prices competitive.

Marketplaces

Marketplaces serve as an efficient platform to directly target end users, thanks to their visibility and robust marketing tools.