Glossaire

Casemanagement

Break free from information silos and enjoy a 360° view of your files and business to drive greater productivity.

Our tailored high-performance solutions

A flexible structure tailored to your needs

Elise provides the flexibility for industry experts to organize case management in an efficient and intelligent way.

A unique, cross-functional case management solution, with customizable settings that cater to the needs of various departments. Each step is defined by employees according to their qualifications, and a seamless connection is created between all those involved in the case.

Dynamic processes that can be updated in real-time by users.

Option to designate individual users, departments, or teams as stakeholders in the processes.

Permanent or temporary delegation to manage absences smoothly.

Consolidated task tracking (prioritization and unification across all processes).

A multichannel platform: A centralized hub for all your tools

No matter the channel or document type (email, paper, digital form, photo, etc.), everything is integrated into a single platform. Requests, tasks, and approvals are centralized, streamlining collaborative work and optimizing internal processes.

With Elise, you also gain seamless interoperability with your business applications: The processing of workflows is smooth and uninterrupted, with the integration of documents and data directly from your business tools.

360° visibility for full control over your cases and affairs

Complex cases require a comprehensive view of all documents and their context.

The Elise case management solution consolidates all information (task management, adding missing documents, approvals) into a single digital file. This ensures perfect traceability and eliminates the risks of lost documents or incorrect assignments. Instantly access all the relevant details of a case :

Full history of actions, exchanges, and related documents.

Real-time indicators to highlight priorities and potential challenges.

Optimized collaboration and enhanced credibility

Elise simplifies the management of complex cases by centralizing all information, automating tasks, and providing complete visibility, leading to improved efficiency and stronger collaboration.

Thanks to its orchestration, automation, and collaborative features, Elise allows your experts to focus on high-value tasks. The accessibility and quality of data are improved for both internal teams and external contacts, enhancing the credibility of your organization :

Seamless internal collaboration

Real-time data sharing between departments for better coordination.

Professional external communication

Clear, accessible information that strengthens your credibility with clients and partners.

Secure, controlled access

Each participant has access only to the information relevant to their role

Thebenefits

Agility

Adopt an agile structure that boosts your teams’ responsiveness and simplifies even the most complicated processes!

Time savings and error reduction

With proactive and efficient management, you can reduce mistakes and foresee potential roadblocks, enabling quicker processes and enhanced performance!

Satisfaction and trust

Increase satisfaction among your stakeholders and foster greater trust in your processes, improving your reputation.

Speak to an expert

Contact us to schedule a personalized meeting with one of our experts: we'll assess your needs, answer your questions, and offer solutions tailored to your project.

Témoignage de
Mr Alexandre Renou , Head of Transformation - Crédit Agricole Sud Rhône Alpes

The development of our platform was essential if we were to achieve our objectives in terms of digitising our processes, both for our internal procedures and for our exchanges with our partners.

Témoignage de
Mr Gilles Wellecam , Dematerialisation Project Manager - Department of Vaucluse

Another of Elise's strengths is its ability to facilitate teleworking. Thanks to this solution, the mail department can now effectively manage mail flows remotely. This increased flexibility responds to changing working patterns and helps to maintain operational continuity even when away from traditional premises.

Témoignage de
Mr Morgan Godefroy , Head of Operations - CAVAMAC

In 2016, we turned to NeoLedge for their Elise solution. We chose NeoLedge because, among its competitors, it was the company that we felt listened best to us and was best suited to CAVAMAC's size and needs.

Témoignage de
Mr Christophe Rivat , IT Project Manager - ARS Nouvelle Aquitaine

Since then, the BRC has been processing an average of 1,500 scanned paper documents per month, and all postal mail is distributed via Elise. All staff have an Elise account, and 114 of them have been delegated electronic signatures via Elise Flow.

Ourother solutions

Enhance your organization's efficiency and collaboration with our bespoke, innovative solutions designed to drive your digital transformation

Gestion électronique de documents

Electronic document management

Dossiers adhérents, clients et fournisseurs

Member, client and supplier files

RESSOURCES HUMAINES ICON

Human resources
management
humaines

Villes et collectivités icon

Smart city

Processus Achat / Vente

Purchase / Sales processes

Gestion de courrier

Mail management

Gestion des contrats

Contract management

Case management

Case
management

Parapheur électronique

Digital signing folder

Ourdistribution channels

To fuel our expansion and meet the growing market demand, we’ve chosen to utilize two key distribution networks. These channels enable us to broaden our reach and provide solutions suited to each business type.

Central buying services

By partnering with buying groups, we can deploy our solutions more efficiently and on a larger scale, all while keeping prices competitive.

Marketplaces

Marketplaces serve as an efficient platform to directly target end users, thanks to their visibility and robust marketing tools.

Why choose NeoLedge ?

Extensive expertise in ECM, AI, and cloud technologies,

delivering innovative and high-performance solutions.

Custom-built tools

designed to fit your specific processes and goals.

Our team
Intelligence Artificielle

AI-powered intelligent automation

for efficient and optimized document management.

Top-level security

with a reliable and protective cloud infrastructure.