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Explore
ECM Elise
Dive into the world of Elise and discover how our cloud-based ECM is revolutionizing information management.
Mailmanagement
Enhance the management of your inbound and outbound correspondence with our AI-powered solution—designed to streamline workflows and improve operational efficiency !
Our tailoredhigh-performance solutions
Multichannel capture service
Elise's digital mailroom consolidates all your incoming mail flows in one central location, whether they originate from paper, emails, or web forms.
This solution helps streamline and automate the management of your incoming communications, ensuring smoother organization and faster processing. Using our import tools, you can bulk-capture your mail (digital files, shared files, databases, IT systems) and quickly centralize them in Elise.
Paper documents
With our DocFactory service, scanned paper documents are converted into PDFs and automatically indexed using Optical Character Recognition (OCR), enabling fast and accurate searches. This technology supports over 100 languages and can recognize both handwritten and printed text.
Emails
Our MailFeeder module automatically integrates your incoming emails and attachments into Elise. You can also integrate your emails using the Outlook add-in, a user-friendly interface that’s natively integrated with your Outlook messaging system.
Web forms
Capture data from your web forms and seamlessly integrate it into your workflows. With our NeoForm tool, you can also create custom forms to collect data and automatically upload it into Elise.
Phone and in-person requests
Utilize our “Front desk” module to record and transcribe phone or in-person conversations with users, partners, clients, and suppliers. This triggers the corresponding processing workflows automatically, ensuring optimal responsiveness to your contacts.
Smart filing
Filing mail can be tedious. Our document intelligence services make the process effortless by automatically capturing and registering key information.
The system extracts essential details such as the subject, sender, date, due date, and reference number. It’s also fully adaptable to capture other data relevant to your business. With Elise, the sender is recognized from your contact database, and mail is routed automatically—ensuring fast, reliable, and error-free processing from start to finish.
Mail process automation
Transform how you handle incoming and outgoing documents by simplifying their registration, distribution, and processing !
Turn traditional mail processing into a fast, secure, and intelligent workflow. Improve third-party interactions and client satisfaction with instant acknowledgments, faster processing, personalized replies, and a fully digital communication journey—all adding measurable value to your organization.
Integrated Business Process Management (BPM)
Use our low-code BPM engine to easily model and manage your mail workflows. Our AI capabilities automatically detect the type of mail and trigger the right process, eliminating manual classification.
Delivery receipt
Incoming mail is captured, logged, and acknowledged automatically. Generative AI crafts customized, regulation-compliant acknowledgments based on the content and context of each document—then sends them directly to the sender.
Auto-routing
Eliminate manual sorting. Our AI analyzes incoming mail and forwards it to the right department or person—reducing delays and increasing operational efficiency.
Intelligent response drafting
AI.Lise assists users by suggesting structured forms and drafting accurate, context-aware responses using generative AI. Users can review and fine-tune the suggested message before sending—saving time while ensuring quality communication.
Built-in digital signature
Accelerate approvals and guarantee compliance with our integrated e-signature system. Digitally sign documents quickly and securely, maintaining traceability and legal validity across all exchanges.
Elise.Automate platform
Take your automation further with Elise.Automate. Configure workflows, launch bulk operations, and integrate with external systems using no-code or low-code tools. Trigger processes by schedule or events like document updates or custom user actions.
Claims management
Capture customer complaints automatically—whether they come in by mail, email, or through your website—and route them instantly to the right team.
An automatic delivery receipt is sent to the customer, and processing times are monitored with alerts for any delays. Standardized response templates ensure consistency and speed, while interdepartmental collaboration features help resolve issues within set deadlines. All activities are tracked and reported through personalized dashboards, offering full visibility at every stage.
End-to-end digital & secure mail management
Elise delivers a fully digital, secure solution for managing your correspondence—from initial review to long-term archiving.
With built-in e-signature tools and compliant digital storage, you can handle, sign, and retain documents effortlessly, while ensuring security and regulatory compliance every step of the way.
Digital signing folder
Collaborate smoothly by annotating incoming mail directly within the platform. Sign outgoing documents electronically—anytime, anywhere—and track their status in real time with clear indicators: pending review, awaiting signature, under validation, or overdue.
Secure archiving
Preserve your mail securely with Elise’s integrated DMS or connect to a certified external archive. Advanced security protocols, full traceability, and powerful indexing make your documents easy to retrieve and safe for long-term storage—meeting all regulatory standards.
Effortless, advanced search
Elise ECM simplifies access to your correspondence with quick search options, advanced multi-criteria filters, and an intuitive document explorer.
Refine results by date, sender, or document type to locate content instantly. Dynamic classification automatically organizes your mail based on content and your chosen criteria, ensuring structured and efficient access. A contextual view also displays the full folder hierarchy for each item, giving you clarity and control.
Registered mail, physical or electronic
Send your physical or electronic mail with ease, whether by registered or standard delivery, directly from Elise.
Choose between multiple shipping options: standard or registered, physical or electronic (ERM/ERL). All within the Elise interface, you can track shipments and retrieve real-time proof of receipt and delivery seamlessly.
Electronic distribution via email
Send your mail directly from Elise via email, selecting from pre-configured distribution lists or individual contacts. All send details—who sent it, what was sent, and when—are automatically tracked within Elise for complete visibility.
Standard or registered physical mail
Simplify your paper-based mailings through La Poste with Elise’s Maileva connector. Send standard (non-urgent) or registered mail (requiring proof of receipt), with quick color printing and postage options (2-3 days). Track shipments in real time and automatically receive delivery and receipt confirmations for secure handling.
Electronic registered mail (ERM) / Electronic registered letter (ERL)
For electronic communications requiring legal proof of receipt, Elise offers ERM and ERL options with real-time tracking and access to proofs of dispatch and receipt via AR24. Electronic registered mail (ERM) is a fully digital, compliant solution for sending registered mail with acknowledgment of receipt. Electronic registered letter (ERL) provides the same legal validity as physical registered mail, with proof of both dispatch and receipt.
Monitoring tools for mail activity
Stay in control of your mail processes with Elise’s built-in monitoring and reporting tools—customized to fit each team's needs, from operational staff to management.
Collaborative workspaces, tailored dashboards, and advanced BI reporting provide real-time visibility and actionable insights into your organization’s mail processing performance.
Role-based workspaces
Workspaces organize correspondence based on team-specific needs, offering a streamlined and structured environment where users can easily access, manage, and process mail efficiently.
Personalized dashboards
Elise provides dashboards tailored to each user profile—whether you’re in the mailroom, managing a department, or supporting leadership. Track key metrics for both incoming and outgoing mail, all in one place.
Advanced BI reporting
Monitor your mail activity in real time with standard BI reports covering active users, application usage, volumes, and processing times. You can also build and share custom reports, and integrate seamlessly with external tools via a RESTful OData API for standardized data access.
Thebenefits
Time savings
Fully digitize your mailroom to streamline operations and save valuable time.
Optimized collaboration
Foster seamless teamwork with user-friendly, cutting-edge collaboration tools.
Increased efficiency
Leverage AI to automate and customize your workflows for faster, more efficient processing.
Continuous innovation
Stay ahead with AI solutions that are continuously updated to modernize and enhance your mail management.
Enhanced traceability and security
Track, manage, and secure every piece of mail—from creation to archiving—with complete confidence and control.
Speak to an expert
Contact us to schedule a personalized meeting with one of our experts: we'll assess your needs, answer your questions, and offer solutions tailored to your project.
Témoignage de
The development of our platform was essential if we were to achieve our objectives in terms of digitising our processes, both for our internal procedures and for our exchanges with our partners.
Témoignage de
Another of Elise's strengths is its ability to facilitate teleworking. Thanks to this solution, the mail department can now effectively manage mail flows remotely. This increased flexibility responds to changing working patterns and helps to maintain operational continuity even when away from traditional premises.
Témoignage de
In 2016, we turned to NeoLedge for their Elise solution. We chose NeoLedge because, among its competitors, it was the company that we felt listened best to us and was best suited to CAVAMAC's size and needs.
Témoignage de
Since then, the BRC has been processing an average of 1,500 scanned paper documents per month, and all postal mail is distributed via Elise. All staff have an Elise account, and 114 of them have been delegated electronic signatures via Elise Flow.
Discover our solutions
Our solutions help organizations and companies across various industries optimize operations, manage information efficiently and automate business processes, all while tackling the modern challenges of digitalization and performance.
Our sectors
Whatever your industry, our content management and process optimization solutions are tailored to your specific challenges and needs to ensure maximum efficiency.
Our solutions
Maximize the efficiency and collaboration of your organization with our innovative, tailor-made solutions that support your digital transformation journey!
Ourdistribution channels
To fuel our expansion and meet the growing market demand, we’ve chosen to utilize two key distribution networks. These channels enable us to broaden our reach and provide solutions suited to each business type.
Central buying services
By partnering with buying groups, we can deploy our solutions more efficiently and on a larger scale, all while keeping prices competitive.
Marketplaces
Marketplaces serve as an efficient platform to directly target end users, thanks to their visibility and robust marketing tools.
Why choose NeoLedge ?
Extensive expertise in ECM, AI, and cloud technologies,
delivering innovative and high-performance solutions.
Custom-built tools
designed to fit your specific processes and goals.
AI-powered intelligent automation
for efficient and optimized document management.
Top-level security
with a reliable and protective cloud infrastructure.
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